PRIVACY POLICY
This Privacy Policy explains how Crookston Real Estate LLC (“we,” “us,” “our”) collects, uses, discloses, and protects your information when you visit www.crookstonre.com (the “Site”), contact us, request information about real estate services, or otherwise interact with our business. We operate in the real estate industry and serve clients primarily in Utah county Utah and surrounding areas.
By using the Site, you agree to the terms of this Privacy Policy.
1) Information We Collect
A. Information You Provide to Us
We may collect personal information you voluntarily provide, including:
Contact details: name, email address, phone number, mailing address
Inquiry details: messages you submit through forms, chat, or email
Real estate preferences: budget range, desired property features, preferred neighborhoods, timelines to buy/sell/rent
Transaction-related information (if applicable): information required to facilitate real estate services (e.g., documents or details related to listings, showings, offers)
You may choose not to provide certain information, but it may limit our ability to respond or provide services.
B. Information Collected Automatically
When you use our Site, we may automatically collect certain information, such as:
Device and browser data (IP address, browser type, device identifiers)
Usage data (pages visited, time on site, links clicked)
Approximate location data (derived from IP address)
C. Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to:
remember preferences,
measure traffic and performance,
improve user experience,
support advertising/remarketing where enabled.
You can control cookies through your browser settings. Some Site features may not function properly if cookies are disabled.
2) How We Use Your Information
We use information collected to:
Respond to inquiries and provide customer support
Provide real estate-related services (e.g., scheduling showings, discussing listings, preparing information)
Personalize your experience (e.g., property recommendations based on preferences)
Improve our Site, marketing, and service offerings
Send updates or marketing communications (where permitted by law and/or with your consent)
Maintain security, prevent fraud, and protect our rights
Comply with applicable laws, regulations, and professional obligations
3) How We Share Your Information
We do not sell your personal information for money. We may share your information in the following circumstances:
Data will not be sold or shared with third parties for promotional or marketing purposes. The Privacy policy applies to members of all states.
A. Service Providers
We may share information with trusted vendors who help us operate the Site or provide services, such as:
website hosting and analytics providers,
CRM/contact management systems,
email and communications tools,
appointment scheduling tools.
These providers are permitted to use your information only to perform services for us.
B. Real Estate-Related Sharing (As Needed)
If relevant to your request or transaction, we may share information with:
mortgage lenders (if you request introductions),
title/escrow companies,
inspectors, appraisers, contractors (with your direction or as needed),
listing services and marketing platforms (for sellers),
other agents/brokers involved in a transaction.
We share only what is reasonably necessary to support your request or service.
C. Legal, Safety, and Compliance
We may disclose information if required by law or if we believe disclosure is necessary to:
comply with legal obligations,
enforce our policies,
protect our rights, property, and safety, or that of others,
investigate fraud or security concerns.
D. Business Transfers
If our business is reorganized, sold, or merged, your information may be transferred as part of that transaction.
4) Your Choices
A. Marketing Emails
You can opt out of marketing emails at any time by using the “unsubscribe” link in the email or contacting us at justin@crookstonre.com.
B. Text Messages (SMS)
If we send text messages (e.g., appointment confirmations or updates), you can opt out by replying STOP. Message and data rates may apply depending on your carrier.
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at justin@crookstonre.com
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
C. Cookies
You can manage cookies in your browser settings and may also have options via cookie banners (if enabled).
5) Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including:
to provide services,
for recordkeeping,
to comply with legal and professional obligations,
to resolve disputes and enforce agreements.
6) Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7) Third-Party Links and Services
Our Site may contain links to third-party websites (e.g., property search tools, listing services, social media platforms). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.
8) Children’s Privacy
Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.
9) Utah Residents and Privacy Rights
Depending on applicable laws, you may have certain rights related to your personal information, such as requesting access, correction, or deletion of information. To make a request, contact us using the details below. We may need to verify your identity before fulfilling requests.
Data will not be sold or shared with third parties for promotional or marketing purposes. The Privacy policy applies to members of all states.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes means you accept the updated policy.
11) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact: